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Frequently Asked Questions:
Ordering and PhotoReflect questions:
1. Why do you use PhotoReflect to sell your photos?

I am currently phasing out the PhotoReflect portion of my website. All new photos will be posted to my personal storefront. If you are utilizing the portion of the site that still uses PhotoReflect this information could be useful otherwise it is nearly obsolete.

A majority of the sports and rodeo photographers I know utilize PhotoReflect to host and sell images. They offer unlimited number of photos to be uploaded and don't charge a set fee. This is useful if I don't sell any images I don't get hit with another bill. The downside is their commission takes a pretty healthy bite out of each order and their customer support is not very prompt. They also handle the credit card transactions so I don't have to deal with secure servers and such.

2. How do I order if I don't have a credit card or don't want to use it online?

PhotoReflect also accepts payment by check.

Please note the final charge and click the FINAL CHECKOUT button.

Note: Orders paid by check will not be processed until your check is received and processed.

You may also include special instructions for Pics By Clayton in the Comments space provided before clicking FINAL CHECKOUT.

To ensure speedy delivery of your order, please:

1. Make checks payable to (in US dollars)

2. Write your Order Confirmation Number on your check

3. Mail your check to:
9200 E. Panorama Circle
Suite 150
Englewood, CO 80112

Note: Orders paid by check will not be processed until your check is received and processed.

3. Why was my credit card declined?
I have had a couple customers get an error when they try to order that says their "credit card has been declined". The one thing I have found in common with all of these orders is that their billing address for their credit card is a Post Office box rather than a physical address. Without a physical address PhotoReflect can't verify the credit card via the address. I have had customers then choose to order by check when they encounter this problem.


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